Need to dig deeper here, they and I.
Tosha Caston-Smith shared with you:
gettingsmart.com - Imagine if we built a theme park—including the water slide, roller coaster, and all the other bells and whistles—and no one showed up. Or, imagine if you worked for Coca Cola, just released a new product, Coke Zero, and found nobody was drinking it. In both instances you might ask yourself, "What in the world are we doing that we're failing to engage our customers?"
Available on the App Store.
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